Teller Team Lead: Operations & Customer Service

Prosperity Bank and Trust Co; Snyder (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Prosperity Bank and Trust Co. seeks an experienced Teller Supervisor to manage Teller operations and customer service while coordinating branch workflow. The role includes training Tellers, handling complex transactions, and ensuring security and accuracy in daily cash handling.

You will assist with cross-selling, back‑up coverage, and maintenance of Teller area procedures, while upholding bank standards and privacy obligations. Strong communication and supervisory skills are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent knowledge of Teller operations and procedures.
• Must have minimum 2.5 years Teller experience.

Responsibilities

• Ensure efficient, accurate Teller operations and security procedures.
• supervise Teller staff and coordinate workflow.
• Perform Teller paying/receiving functions and basic account maintenance.
• Provide strong customer service and cross-sell Bank products.
• Maintain reports, records, and equipment, and assist with audits.

Skills

Excellent communication

Leadership

Supervisory abilities

Math skills

Computer skills

Education

High school diploma or equivalent

Tools

Windows

Excel

Job description

Prosperity Bank and Trust Co. seeks an experienced Teller Supervisor to manage Teller operations and customer service while coordinating branch workflow. The role includes training Tellers, handling complex transactions, and ensuring security and accuracy in daily cash handling.

You will assist with cross-selling, back‑up coverage, and maintenance of Teller area procedures, while upholding bank standards and privacy obligations. Strong communication and supervisory skills are essential.