Teller Supervisor: Lead & Develop Banking Team

Bank Of Springfield; Jacksonville (IL); On-site; USD 36,000 - 46,000; Full time

Job summary

Bank Of Springfield in Jacksonville, IL is seeking a Teller Supervisor for a full-time role. You will supervise tellers, schedule staff, and ensure accurate cash handling and customer service in a fast-paced branch environment.

The role requires 3-5 years of teller experience with supervisory responsibilities, strong communication, and extensive knowledge of banking products and procedures. A competitive salary and benefits are provided.

Qualifications

• 3-5 years of bank teller experience; supervising and training of employees preferred.
• Knowledge of all basic teller functions required.
• Strong communication skills for fast-paced environment.
• Advanced knowledge of bank products, policies, and procedures.

Responsibilities

• Scheduling, supervising, training, approving employee timecards, and developing staff.
• Maintaining customer service standards and a welcoming, customer-focused environment.
• Perform teller transactions as needed.
• Conduct monthly surprise audits of teller drawers, machines, and vault.
• Support staff by approving/overseeing transactions as needed.
• Assist with balancing issues and verification of cash outages.
• Set staff goals, evaluate performance, and administer disciplinary actions when needed.

Skills

Customer service

Communication

Leadership

Staff training

Timecard approval

Cash handling

Education

High school diploma

Job description

Bank Of Springfield in Jacksonville, IL is seeking a Teller Supervisor for a full-time role. You will supervise tellers, schedule staff, and ensure accurate cash handling and customer service in a fast-paced branch environment.

The role requires 3-5 years of teller experience with supervisory responsibilities, strong communication, and extensive knowledge of banking products and procedures. A competitive salary and benefits are provided.