Teller Supervisor

ADP, Inc.; Jacksonville (IL); On-site; USD 36,000 - 46,000; Full time

Job summary

ADP, Inc. in Jacksonville, IL seeks a Teller Supervisor to oversee daily teller operations and staff, ensuring accurate cash handling and exceptional customer service.

The role includes scheduling, approving timecards, conducting audits, and coaching employees. Salary ranges from $36,000 to $46,000 annually, with potential bonuses and benefits.

Qualifications

• High school diploma (or equivalency) required.
• 3–5 years of bank teller experience; supervising and training preferred.
• Knowledge of basic teller functions and bank products, policies, and procedures.
• Strong communication skills and ability to work in a fast-paced environment.
• Performing typical financial transactions is mandatory.

Responsibilities

• Schedule, supervise, train staff, approve timecards.
• Maintain customer service standards and greet customers.
• Perform teller transactions as needed.
• Conduct monthly surprise audits of teller drawers, machines, and vault.
• Support staff by approving/overseeing transactions as needed.
• Assist balancing issues and verification of cash outages.
• Set staff goals and evaluate performance; apply disciplinary actions when needed.

Skills

Strong communication

Fast-paced environment

Teller functions knowledge

Financial transactions

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller Supervisor

Full Time Jacksonville, IL, US

Salary Range: $36,000.00 To $46,000.00 Annually

Essential Duties and Responsibilities:

• Scheduling, supervising, training, approving employee timecards, and developing staff.
• Maintaining customer service standards, greeting customers, and facilitating a welcome and customer focused environment.
• Perform teller transactions as needed.
• Conduct surprise audits at least monthly; teller drawers, machines,and vault.
• Supporting the staff by approving/overseeing transactions as needed
• Assisting with balancing issues and verification of cash outages.
• Set staff goals, evaluate individual performance, execution of goals, andprovide disciplinary actions when needed.

Qualifications:

• High school diploma (or equivalency) required.
• 3-5 years of bank teller experience. Supervising and training of employees is preferred.
• Candidate must have knowledge of all basic teller functions.
• Strong communication skills and the ability to work in a fast-paced environment.
• Performing typical financial transactions and teller functions are mandatory.
• Requires an advance knowledge of bank products, policies, and procedures.

The salary range for this position is $36,000.00 - $46,000.00, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.