Teller Supervisor

Bank Of Springfield; Jacksonville (IL); On-site; USD 36,000 - 46,000; Full time

Job summary

Bank Of Springfield in Jacksonville, IL is seeking a Teller Supervisor for a full-time role. You will supervise tellers, schedule staff, and ensure accurate cash handling and customer service in a fast-paced branch environment.

The role requires 3-5 years of teller experience with supervisory responsibilities, strong communication, and extensive knowledge of banking products and procedures. A competitive salary and benefits are provided.

Qualifications

• 3-5 years of bank teller experience; supervising and training of employees preferred.
• Knowledge of all basic teller functions required.
• Strong communication skills for fast-paced environment.
• Advanced knowledge of bank products, policies, and procedures.

Responsibilities

• Scheduling, supervising, training, approving employee timecards, and developing staff.
• Maintaining customer service standards and a welcoming, customer-focused environment.
• Perform teller transactions as needed.
• Conduct monthly surprise audits of teller drawers, machines, and vault.
• Support staff by approving/overseeing transactions as needed.
• Assist with balancing issues and verification of cash outages.
• Set staff goals, evaluate performance, and administer disciplinary actions when needed.

Skills

Customer service

Communication

Leadership

Staff training

Timecard approval

Cash handling

Education

High school diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller Supervisor

Full Time Jacksonville, IL, US

Salary Range: $36,000.00 To $46,000.00 Annually

Essential Duties and Responsibilities:

• Scheduling, supervising, training, approving employee timecards, and developing staff.
• Maintaining customer service standards, greeting customers, and facilitating a welcome and customer focused environment.
• Perform teller transactions as needed.
• Conduct surprise audits at least monthly; teller drawers, machines,and vault.
• Supporting the staff by approving/overseeing transactions as needed
• Assisting with balancing issues and verification of cash outages.
• Set staff goals, evaluate individual performance, execution of goals, andprovide disciplinary actions when needed.

Qualifications:

• High school diploma (or equivalency) required.
• 3-5 years of bank teller experience. Supervising and training of employees is preferred.
• Candidate must have knowledge of all basic teller functions.
• Strong communication skills and the ability to work in a fast-paced environment.
• Performing typical financial transactions and teller functions are mandatory.
• Requires an advance knowledge of bank products, policies, and procedures.

The salary range for this position is $36,000.00 - $46,000.00, depending on experience and qualifications. In addition to the base salary, compensation may include bonuses, benefits, and other incentives.