Teller: Personal Finance Guide in-Branch

Citizens Bank; Hamden (CT); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Volunteer time off

Donation matching

401K retirement with match

Tuition assistance

Student loan refinancing discounts

Wellbeing programs

Job summary

Citizens Bank in Hamden, CT is seeking a Teller who welcomes customers in the lobby, helps with simple transactions, and demonstrates mobile app usage. You will provide personalized advice and connect customers with Bankers for the next steps, while following all policies and cash handling procedures.

This role offers 35 hours per week with a starting pay of $21 per hour and up, plus benefits including health coverage, a 401(k) match, tuition assistance, and volunteering time off.

Qualifications

• High School diploma or GED is required.
• 6+ months experience processing transactions (cash/digital).
• 1+ year customer experience recommending products and services.
• Strong listening and communication skills.
• Ability to work branch hours, including weekends/evenings.

Responsibilities

• Greet customers in lobbies and demonstrate how to use the mobile app or ATMs.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and follow cash handling policies.

Skills

Transaction processing

Customer service

Communication skills

Tech-savvy

Problem solving

Education

High school diploma or GED

Job description

Citizens Bank in Hamden, CT is seeking a Teller who welcomes customers in the lobby, helps with simple transactions, and demonstrates mobile app usage. You will provide personalized advice and connect customers with Bankers for the next steps, while following all policies and cash handling procedures.

This role offers 35 hours per week with a starting pay of $21 per hour and up, plus benefits including health coverage, a 401(k) match, tuition assistance, and volunteering time off.