Bank Teller: Shape Customers' Financial Futures

Citizens Bank; New Haven (CT); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Meaningful work

Community involvement

Career development

Comprehensive benefits

Job summary

Citizens Bank in New Haven, CT is seeking a friendly Teller who greets customers in the lobby, demonstrates mobile app and ATM usage, and completes simple transactions with accuracy while delivering personalized service. You will help customers achieve financial goals by offering tailored guidance, building long-term relationships, and connecting them with Bankers for next steps.

The role requires a High School diploma and flexibility to work weekends or evenings.

Qualifications

• High School degree or GED
• At least 6 months experience processing transactions
• At least 1 year demonstrated customer experience, recommending and referring products and services to customers
• Strong listening and communication skills
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
• Ability to problem solve and provide solutions to customer issues
• Customer-centric to deliver exceptional service
• Comfortable with using digital technology to support the delivery of business goals
• Ability to work branch hours, which can include weekends and evenings

Responsibilities

• Greet customers in the lobby and assist with transactions
• Demonstrate how to use mobile app or ATMs to complete transactions
• Provide personalized advice and solutions to help customers meet financial goals
• Connect customers to Bankers for next steps
• Follow all financial policies and cash handling procedures

Skills

Customer experience

Listening skills

Communication

Problem solving

Digital literacy

Cash handling

Weekend availability

Education

High School/ GED

Job description

Citizens Bank in New Haven, CT is seeking a friendly Teller who greets customers in the lobby, demonstrates mobile app and ATM usage, and completes simple transactions with accuracy while delivering personalized service. You will help customers achieve financial goals by offering tailored guidance, building long-term relationships, and connecting them with Bankers for next steps.

The role requires a High School diploma and flexibility to work weekends or evenings.