Tech-Savvy Teller: Help Customers Reach Financial Goals

Citizens Bank; Guilford (CT); Vor Ort; USD 28.000 - 35.000; Vollzeit

Benefits dieser Stelle

Paid volunteering time off

Donations match to 501(c)(3) up to $1,

Zusammenfassung

Citizens Bank in Guilford, CT is seeking a Teller to greet customers, assist with transactions, and demonstrate mobile app usage. You’ll educate customers on products and connect them with Bankers for advanced needs.

The role emphasizes high‑quality service, cash handling, and adherence to policies. Hours include weekends and evenings, with a starting hourly salary and a clear pay range per hour.

Qualifikationen

• High School degree or GED.
• Minimum of 6 months experience processing transactions (cash and/or digital payments).
• Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship.
• Ability to problem solve and provide solutions to customer issues.
• Customer-centric to deliver exceptional service.
• Comfortable with using digital technology to support the delivery of business goals.
• Ability to work branch hours, which can include weekends and evenings.
• Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

Aufgaben

• Greet customers in lobbies and assist with basic transactions.
• Demonstrate how to use mobile app and ATMs for simple transactions.
• Provide personalized advice and connect customers to Bankers for next steps.
• Educate customers on Citizens products and benefits while following all policies.

Kenntnisse

Customer service

Communication

Digital literacy

Cash handling

Problem solving

Ausbildung

High School diploma or GED

Jobbeschreibung

Citizens Bank in Guilford, CT is seeking a Teller to greet customers, assist with transactions, and demonstrate mobile app usage. You’ll educate customers on products and connect them with Bankers for advanced needs.

The role emphasizes high‑quality service, cash handling, and adherence to policies. Hours include weekends and evenings, with a starting hourly salary and a clear pay range per hour.