Customer Banking Teller – Impact Lives, Grow Your Career

Citizens; Hamden (CT); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Meaningful work

Community involvement (8 hours PTO for

Volunteer matching up to $1000

Career growth opportunities

Health, dental, vision, 401K

Job summary

Citizens Bank is seeking a Teller in our Hamden, CT branch. You will greet customers, demonstrate mobile app and ATM use, and handle everyday transactions to help clients reach their financial goals. You will educate customers on Citizens products, build lasting relationships, and refer more complex needs to bankers as appropriate.

The job emphasizes customer service, accurate cash handling, and adherence to policies, with schedules that may include weekends and evenings and competitive benefits.

Qualifications

• High School diploma or GED required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year customer experience, recommending and referring products/services.
• Strong listening and communication skills.
• Comfortable with using digital technology to support business goals.
• Willingness to work varying hours including weekends and evenings.

Responsibilities

• Greet customers in lobbies and assist with simple transactions.
• Demo mobile app and ATMs to customers and provide guidance.
• Educate customers about Citizens products and benefits and refer to Bankers as needed.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Active listening

Communication

Digital literacy

Cash handling

Schedule flexibility

Problem solving

Education

High School diploma or GED

Job description

Citizens Bank is seeking a Teller in our Hamden, CT branch. You will greet customers, demonstrate mobile app and ATM use, and handle everyday transactions to help clients reach their financial goals. You will educate customers on Citizens products, build lasting relationships, and refer more complex needs to bankers as appropriate.

The job emphasizes customer service, accurate cash handling, and adherence to policies, with schedules that may include weekends and evenings and competitive benefits.