Teller, Personal Banking & Growth Path

Citizens; Springfield (MA); Vor Ort; USD 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Volunteer time off

Donation matching

Career development

Health benefits

Zusammenfassung

Citizens Bank is hiring a Teller in Springfield, MA. You will greet customers in the lobby, demonstrate how to use our mobile app and ATMs, and complete basic transactions.

The role focuses on delivering personalized advice to help customers reach their financial goals and connecting them with Bankers for next steps. This position requires a high school degree or GED and 6 months of transaction experience, plus strong listening and communication skills.

Qualifikationen

• High School degree or GED.
• 6 months experience processing transactions (cash and/or digital payments).
• 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to work branch hours, which can include weekends and evenings.

Aufgaben

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate how to use the Citizens mobile app or ATMs to complete simple transactions.
• Provide personalized advice and solutions to help customers meet financial goals and connect them to Bankers for next steps.
• Follow all financial policies and procedures including cash handling and applicable regulations.

Kenntnisse

Listening skills

Communication skills

Customer service

Digital payments

Problem solving

Ausbildung

High School or GED

Jobbeschreibung

Citizens Bank is hiring a Teller in Springfield, MA. You will greet customers in the lobby, demonstrate how to use our mobile app and ATMs, and complete basic transactions.

The role focuses on delivering personalized advice to help customers reach their financial goals and connecting them with Bankers for next steps. This position requires a high school degree or GED and 6 months of transaction experience, plus strong listening and communication skills.