Teller Lead — Bilingual Coach for Customer Experience

PNC; Virginia; Vor Ort; USD 41.000 - 69.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Wellness program

Zusammenfassung

PNC is seeking a Teller Lead based in Stafford, VA. The role emphasizes coaching tellers to deliver outstanding customer experiences and to educate customers on financial options. Bilingual Spanish preferred, with responsibilities including managing daily operations and supporting the Branch Manager.

Candidates should have 1+ years of related experience; no degree required. Base salary ranges from $41,250 to $68,750, with incentive eligibility and comprehensive benefits.

Qualifikationen

• Spanish Speaking preferred.
• Experience delivering customer service in banking or retail.
• Ability to coach and mentor teammates.

Aufgaben

• Lead and coach tellers to deliver strong customer experiences.
• Handle a variety of customer interactions and educate on financial options.
• Identify banking opportunities and refer to branch staff as appropriate.
• Support branch manager with performance and hiring processes.

Kenntnisse

Spanish Speaking

Customer Service

Coaching Others

Banking

Identifying Opportunities

Jobbeschreibung

PNC is seeking a Teller Lead based in Stafford, VA. The role emphasizes coaching tellers to deliver outstanding customer experiences and to educate customers on financial options. Bilingual Spanish preferred, with responsibilities including managing daily operations and supporting the Branch Manager.

Candidates should have 1+ years of related experience; no degree required. Base salary ranges from $41,250 to $68,750, with incentive eligibility and comprehensive benefits.