Teller: Elevate Customer Experience & Financial Wellness

LE001 Northwest Bank; Mishawaka (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

Northwest Bank in Mishawaka, IN is seeking a Teller to provide friendly customer service, process transactions, and support sales referrals. You will greet customers, handle cash, and resolve issues while promoting bank products and services.

The role requires ability to work evenings and weekends, balance cash drawer, and maintain compliance with bank procedures. Prior customer service and cash handling experience are preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Customer service experience preferred.
• Cash handling experience preferred.
• Banking/retail experience preferred.

Responsibilities

• Achieve sales and referral opportunities while delivering excellent customer service.
• Assist customers with questions, problems, and transactions.
• Inform customers about product/service features and benefits.
• Balance teller drawer daily and participate in office meetings and dual control procedures.
• Provide a welcoming, friendly, and professional customer experience in person, by phone, and via email.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Teller System

Microsoft Office

Security & compliance

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Mishawaka, IN is seeking a Teller to provide friendly customer service, process transactions, and support sales referrals. You will greet customers, handle cash, and resolve issues while promoting bank products and services.

The role requires ability to work evenings and weekends, balance cash drawer, and maintain compliance with bank procedures. Prior customer service and cash handling experience are preferred.