Customer-Focused Teller: Elevate Financial Wellness

Northwest; Northern (KY); Hybrid; USD 20,664,000 - 27,552,000; Full time

Job summary

Northwest is seeking a friendly teller to join our Albany, IN branch. You will greet customers, handle transactions, balance your drawer, and respond to inquiries with a commitment to service excellence.

This role requires cash handling experience, strong communication, and the ability to work evenings and weekends. You’ll learn banking products and contribute to a positive customer experience in a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent preferred.
• Cash handling experience preferred.
• Customer service experience preferred.
• Ability to work evenings and weekends as required.

Responsibilities

• Greet and assist customers, answering questions and resolving issues.
• Process transactions accurately and balance drawer daily.
• Educate customers on bank products and services and refer to specialists as needed.
• Maintain knowledge of office systems and adhere to security procedures.
• Collaborate with team to meet branch goals and deliver exceptional service.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Education

High School Diploma

Tools

Banking software

Job description

Northwest is seeking a friendly teller to join our Albany, IN branch. You will greet customers, handle transactions, balance your drawer, and respond to inquiries with a commitment to service excellence.

This role requires cash handling experience, strong communication, and the ability to work evenings and weekends. You’ll learn banking products and contribute to a positive customer experience in a fast-paced retail environment.