Teller - Deliver Exceptional Customer Experience

Northwest; Muncie (IN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Northwest in Muncie, IN is hiring a Teller for a full-time, customer-facing role. You will welcome customers, process transactions accurately, resolve issues, and educate clients on products and services while supporting referral opportunities to the right teams.

Ideal candidates have cash handling experience and proven customer service skills, with a high school diploma or equivalent. Evening/weekend availability is a plus to support diverse banking needs.

Qualifications

• Experience in customer service within a banking/retail environment.
• Cash handling and balancing drawer accuracy.
• Ability to explain bank products and services clearly.

Responsibilities

• Welcome customers and handle transactions accurately and efficiently.
• Resolve problems and respond to customer questions; refer complex requests to the appropriate team.
• Balance teller drawer daily and participate in branch operations.

Skills

Customer service experience

Cash handling experience

Teller system knowledge

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest in Muncie, IN is hiring a Teller for a full-time, customer-facing role. You will welcome customers, process transactions accurately, resolve issues, and educate clients on products and services while supporting referral opportunities to the right teams.

Ideal candidates have cash handling experience and proven customer service skills, with a high school diploma or equivalent. Evening/weekend availability is a plus to support diverse banking needs.