Telesales Specialist - Change Lives Through Training

American Red Cross; Providence (RI); Vor Ort; USD 21.000 - 23.000; Vollzeit

Benefits dieser Stelle

Medical, Dental Vision

401K with up to 6% match

Paid time off starting at 15 days

11 paid holidays

Employee Assistance

Zusammenfassung

The American Red Cross is seeking a Telesales Specialist to drive revenue in community training classes and the Red Cross Store. You will handle inbound inquiries, identify customer needs, and recommend appropriate courses and products to individuals and small businesses.

Strong communication and multitasking across systems are essential. Salary is hourly with a commission plan; the role emphasizes customer service, accuracy in order processing, and achieving revenue targets.

Qualifikationen

• High school diploma or GED; higher education a plus.
• Minimum 1 year sales experience in a call center environment.
• Ability to multi-task across multiple systems and applications.

Aufgaben

• Handle inbound calls from customers interested in training courses or store products.
• Uncover customer training and retail needs as a consultant.
• Recommend and sell classes and store products based on customer needs.

Kenntnisse

B2C sales

Call center

Multitasking

Negotiation

Ausbildung

High school diploma/GED

Tools

Salesforce.com

Jobbeschreibung

The American Red Cross is seeking a Telesales Specialist to drive revenue in community training classes and the Red Cross Store. You will handle inbound inquiries, identify customer needs, and recommend appropriate courses and products to individuals and small businesses.

Strong communication and multitasking across systems are essential. Salary is hourly with a commission plan; the role emphasizes customer service, accuracy in order processing, and achieving revenue targets.