Telemarketer - State Farm Agent Team Member

Ann Smith; Edmond (OK); Híbrido; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Advancement opportunities

Paid time off

Training & development

401(k) matching

Competitive salary

Descripción de la vacante

Ann Smith State Farm is seeking a Sales Starter/Customer Service Rep in Edmond, Oklahoma. You will drive growth by promoting insurance products, managing leads, and supporting agents through outbound calls and cross-functional campaigns.

Ideal candidates have telemarketing or sales experience, strong communication skills, and familiarity with CRM tools. You will help expand customer relations and contribute to the agency’s community presence while promoting the brand across channels.

Formación

• Telemarketing or sales experience, preferably in the insurance industry.
• Strong communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.

Responsabilidades

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Conocimientos

Sales experience

Communication skills

CRM proficiency

Insurance knowledge

Resilience

Organization

Telephone etiquette

Herramientas

CRM software

Descripción del empleo

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Competitive salary

Role description

As a Sales Starter/Customer Service Rep for Ann Smith State Farm, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

Responsibilities

• Make outbound calls to prospective customers to promote State Farm Insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.