Telemarketer - State Farm Agent Team Member

Landonkovacs; Kalamazoo (MI); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Bonus/Commission

Health insurance

Paid time off

Job summary

Landonkovacs is seeking a motivated team member to join the State Farm Agency in Kalamazoo, MI, focused on promoting our insurance products and enhancing customer relationships. This role involves making outbound calls, identifying leads, and maintaining compliance with company guidelines.

The ideal candidate will have previous sales experience and excellent communication skills, driving agency growth through innovative marketing strategies and effective customer interaction.

Qualifications

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Strong communication and persuasion skills.
• Basic understanding of insurance products or a willingness to learn.

Responsibilities

• Make outbound calls to promote State Farm insurance products.
• Identify and qualify leads for agents by gathering customer information.
• Maintain and update a database of prospects and customer interactions.

Skills

Telemarketing or sales experience

Communication skills

Persuasion skills

CRM software proficiency

Organizational skills

Job description

Benefits:

• Bonus/Commission
• Health insurance
• Paid time off

Role Description:

As a team member for the Landon Kovacs State Farm Agency, your creativity and strategy promote the continued growth of our agency. Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross‑functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales‑minded professional, we are eager to incorporate your skillset into our agency.

Responsibilities:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.
• Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

Qualifications:

• Previous telemarketing or sales experience, preferably in the insurance industry.
• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.