Telemarketer - State Farm Agent Team Member

Wagonmakersf; Kalamazoo (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Paid time off

Job summary

State Farm Insurance is seeking a marketing-driven professional to shape our brand and cultivate customer relations. The role involves cross-functional campaigns to expand value for producers, enhance customer experiences, and leverage social media and community events.

As part of the team, you will promote insurance products and financial services, gaining unique insights for career growth. A sales-minded, inventive professional will be integrated to strengthen the agency’s outreach.

Qualifications

• Excellent communication and persuasion skills.
• Proficient in using CRM software to manage leads and track activity.
• Basic understanding of insurance products or willingness to learn.
• Organized personality with ability to manage multiple leads.
• Professional and courteous telephone manner.
• Focused on achieving targets and agency growth.

Responsibilities

• Make outbound calls to prospects to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products offered.
• Follow up on leads to schedule appointments for agents.
• Provide initial information and answer questions about insurance options.
• Maintain and update a database of prospects and interactions in compliance.
• Prepare regular reports on call activity, lead generation, and appointments.

Skills

Clear communication

CRM proficiency

Organizational skills

Professional phone manner

Target-driven

Willingness to learn

Resilience to rejection

Tools

CRM software

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Paid time off

ROLE DESCRIPTION:

Your diversified marketing shapes our brand’s public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and strategically position our agency… whether on social media or at community events!

While promoting our team, our insurance products/financial services, and the good we offer to our community, you also gain unique insights invaluable to your career growth. As an inventive and sales-minded professional, we are eager to incorporate your skillset into our agency.

RESPONSIBILITIES:

• Make outbound calls to prospective customers to promote State Farm insurance products and services.
• Identify and qualify leads for agents by gathering relevant customer information.
• Stay informed about the various insurance products and services offered by State Farm.
• Follow up on leads generated from marketing campaigns or referrals to schedule appointments for agents.
• Provide initial information to potential customers and answer basic questions about insurance options.
• Maintain and update a database of prospects and customer interactions.Ensure all communications adhere to State Farm guidelines and compliance standards.
• Prepare regular reports on call activity, lead generation, and appointment scheduling.

QUALIFICATIONS:

• Communication and persuasion skills; proficiency in using CRM software.
• Basic understanding of insurance products or a willingness to learn.
• Ability to handle rejection and remain motivated.
• Organizational skills to manage and track multiple leads.
• Professional and courteous telephone manner.
• Focus on achieving targets and contributing to the agency’s growth.