Telehealth Optometric Assistant – Part-Time

VisionWorks; Davidsonville (MD); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks Onsite Telehealth Specialist is the face of patient care in our store, guiding patients through remote eye exams, performing preliminary testing and coordinating with Telemedicine physicians and the sales team.

Strong customer service and eye-health knowledge help you educate and recommend eyewear solutions, delivering a simple, human and bold experience for every patient. This part-time role includes a competitive pay rate and benefits for eligible associates.

Qualifications

• Customer or patient experience preferred.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Personally assist remote eye exam processes and act as liaison between patients and Telemedicine Remote Physicians
• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma or GED

Job description

Visionworks Onsite Telehealth Specialist is the face of patient care in our store, guiding patients through remote eye exams, performing preliminary testing and coordinating with Telemedicine physicians and the sales team.

Strong customer service and eye-health knowledge help you educate and recommend eyewear solutions, delivering a simple, human and bold experience for every patient. This part-time role includes a competitive pay rate and benefits for eligible associates.