Telecommunications Operator - Per Diem, Varies, Florham Park, Atlantic Mobile Health

Atlantic Health System; Florham Park (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Atlantic Health System in Florham Park, NJ seeks a Switchboard Operator to answer and route incoming calls, relay information, and support hospital communications. You will maintain the call directory and help process toll records and basic clerical tasks.

You will work with beeper paging systems and on-call lists, ensuring timely announcements and disaster communications in line with hospital policies and procedures.

Responsibilities

• Receives and relays internal and external calls and provides general information according to policies and procedures.
• Troubleshoots system issues when needed.
• Utilizes desk directories, on-call lists, reference guides, and other associated reference materials.
• Operates beeper and paging system to contact hospital personnel and code team.
• Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
• Performs other related duties as assigned.

Tools

Phone switchboard

Beeper paging system

Job description

Responsible for operating the organization's central switchboard to answer and route incoming calls, effectively communicating various announcements. Maintains the organizational call directory and updates records of toll charges on various calls. May perform clerical tasks like mail or message distribution and processing.

Principal Accountabilities:

• 1. Receives and relays internal and external calls and provides general information according to policies and procedures.
• 2. Troubleshoots system issues when needed.
• 3. Utilizes desk directories, on-call lists, reference guides, and other associated reference materials.
• 4. Operates beeper and paging system to contact hospital personnel and code team.
• 5. Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
• 6. Performs other related duties as assigned.