Telecom Systems Engineer: RingCentral & Avaya (Onsite)

Siri Healthcare

Stilwell (KS)

On-site

USD 70,000 - 100,000

Full time

2 days ago
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Job summary

Siri Healthcare seeks an experienced Telecommunications Specialist to support and optimize enterprise voice and data networks. The role requires hands-on RingCentral and Avaya experience, with focus on Communications Manager v16.3, System Manager, Session Manager, and Aura Messaging.

On-site work with travel up to 20% across locations in the region. The ideal candidate will troubleshoot voice, network, and telecommunication incidents, document configurations, and collaborate with IT and

Qualifications

  • Bachelor of Science in Computer Science or related field.
  • Minimum 5 years in telecom and IT network systems.
  • Hands-on RingCentral experience required.
  • Strong enterprise voice infrastructure experience with Avaya systems.

Responsibilities

  • Install, configure, maintain, and troubleshoot enterprise telecom and voice systems.
  • Provide technical support for RingCentral and Avaya platforms.
  • Support Avaya Communications Manager v16.3, System Manager, and Session Manager.
  • Maintain Avaya Aura Messaging and Conferencing environments.
  • Administer CMS and related telecom applications.
  • Monitor systems and resolve performance, connectivity, and availability issues.
  • Coordinate with IT and networking teams on complex issues.
  • Document configurations and troubleshooting procedures.
  • Travel up to 20% to other locations as needed.

Skills

RingCentral experience
Troubleshooting
Voice infrastructure
Collaboration
Strong communication

Education

Bachelor of Science in Computer Science

Tools

Avaya Communications Manager v16.3
Avaya System Manager
Avaya Aura Messaging
Session Manager
CMS (Communication Manager Server)
VeraSmart Call Accounting
Virtual Observer call recording
RingCentral
G430/G450 media gateways

Job description

Siri Healthcare seeks an experienced Telecommunications Specialist to support and optimize enterprise voice and data networks. The role requires hands-on RingCentral and Avaya experience, with focus on Communications Manager v16.3, System Manager, Session Manager, and Aura Messaging.

On-site work with travel up to 20% across locations in the region. The ideal candidate will troubleshoot voice, network, and telecommunication incidents, document configurations, and collaborate with IT and

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