Telecom Solutions Inside Sales Pro

Irby Utilities; United States; Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Irby Utilities is seeking an Telecommunications Inside Sales Specialist to support customers and sales teams with products and solutions that keep communications networks operating efficiently.

In this role, you’ll combine technical product knowledge with strong customer service and sales skills to help customers identify solutions, provide quotes, process orders, and support projects from start to finish.

Qualificações

• 2+ years in inside sales or related roles.
• Experience quoting, pricing, order management.
• Knowledge of customer service, inventory management, and order fulfillment.
• Familiarity with product specifications and vendor resources.

Responsabilidades

• Be primary contact for customers seeking Communications & Technology products and solutions.
• Respond to inquiries regarding product applications, availability, pricing, and technical information.
• Build and maintain strong customer relationships through phone, email, and in-person interactions.
• Prepare quotations, estimates, and proposals for standard and specialized products.
• Process customer orders and manage them through fulfillment and delivery.
• Identify opportunities to introduce new products, services, and solutions.
• Collaborate with outside sales representatives to support projects and growth.
• Develop and maintain a strong understanding of Communications & Technology products and services.
• Work closely with vendors to obtain product information, expedite orders, and track deliveries.
• Collaborate with purchasing and pricing teams to manage inventory, data, and pricing accuracy.
• Help resolve customer concerns related to products, orders, and billing.
• Support branch operations through shipping, receiving, inventory counts, and other activities.

Conhecimentos

Customer service

Inside sales

Communication

Relationship building

Problem solving

MS Office

Excel

Analytical thinking

Formação académica

Associate degree

Ferramentas

ERP systems

CRM software

Inventory management

Order processing

Descrição da oferta de emprego

Irby Utilities is seeking an Telecommunications Inside Sales Specialist to support customers and sales teams with products and solutions that keep communications networks operating efficiently.

In this role, you’ll combine technical product knowledge with strong customer service and sales skills to help customers identify solutions, provide quotes, process orders, and support projects from start to finish.