Travel-Ready Field Tech: Telecom Install & Repair

Ledcor Group; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Top 100 Inspiring Workplace

Job summary

Ledcor Group is seeking a Field Operations Technician to support restoration activities, preventative maintenance, and MACD installations on telecom equipment across North America. You will perform installation, repair, and testing, including OTDR-based circuit verification and fiber cabling, working directly with clients to ensure service quality.

The role requires hands-on field experience, strong problem-solving skills, and a customer-focused approach.

Qualifications

• 5+ years experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
• Positive, customer-focused attitude enabling handling challenging situations with integrity and empathy
• Degree or diploma from a technical college preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a high-quality, customer-focused service experience to every client
• Resolve customer issues calmly and professionally using deescalation techniques
• Perform onsite installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack-mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable and installing data circuits
• Follow Ledcor's safety standards and proper use of vehicles, tools, and equipment

Skills

Telecommunications experience

Customer service oriented

MS Office proficiency

Field work independently

Verbal and written communication

Education

Technical college degree or diploma

Tools

OTDR testing

Job description

Ledcor Group is seeking a Field Operations Technician to support restoration activities, preventative maintenance, and MACD installations on telecom equipment across North America. You will perform installation, repair, and testing, including OTDR-based circuit verification and fiber cabling, working directly with clients to ensure service quality.

The role requires hands-on field experience, strong problem-solving skills, and a customer-focused approach.