Technology Support Specialist — Elevate Banking Tech

Hbmdjy; Mandan (ND); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Competitive Salary

Health, life, dental, vision benefits

401K with profit sharing

Annual incentive program

Paid vacation and holidays

Health Savings Account

Job summary

Starion Bank in Mandan, ND is seeking a Technology Support Specialist to join the team. The role supports daily analytics tasks, assists with business applications, and provides onsite technical support in a fast-paced banking environment.

Qualifications include a high school diploma or equivalent, 1–3 years in technology support, and strong troubleshooting and customer service skills. The company offers comprehensive benefits and competitive salary.

Qualifications

• High school diploma or equivalent required; associate degree or technical training preferred.
• 1–3 years of technology support, operations, IT, or related field preferred.
• Strong troubleshooting, problem-solving, and customer service skills.
• Working knowledge of Microsoft 365 applications and general computer systems.
• Excellent communication and organizational abilities.

Responsibilities

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
• Provide onsite technical support and assist with special projects as needed.

Skills

Troubleshooting

Customer service

Communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Associate degree or technical training preferred

Tools

Microsoft 365

Job description

Starion Bank in Mandan, ND is seeking a Technology Support Specialist to join the team. The role supports daily analytics tasks, assists with business applications, and provides onsite technical support in a fast-paced banking environment.

Qualifications include a high school diploma or equivalent, 1–3 years in technology support, and strong troubleshooting and customer service skills. The company offers comprehensive benefits and competitive salary.