Technology Support Specialist

Hbmdjy; Mandan (ND); Presencial; USD 52.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Health, life, dental, vision benefits

401K with profit sharing

Annual incentive program

Paid vacation and holidays

Health Savings Account

Descripción de la vacante

Starion Bank in Mandan, ND is seeking a Technology Support Specialist to join the team. The role supports daily analytics tasks, assists with business applications, and provides onsite technical support in a fast-paced banking environment.

Qualifications include a high school diploma or equivalent, 1–3 years in technology support, and strong troubleshooting and customer service skills. The company offers comprehensive benefits and competitive salary.

Formación

• High school diploma or equivalent required; associate degree or technical training preferred.
• 1–3 years of technology support, operations, IT, or related field preferred.
• Strong troubleshooting, problem-solving, and customer service skills.
• Working knowledge of Microsoft 365 applications and general computer systems.
• Excellent communication and organizational abilities.

Responsabilidades

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
• Provide onsite technical support and assist with special projects as needed.

Conocimientos

Troubleshooting

Customer service

Communication

Organizational skills

Independent work

Educación

High school diploma or equivalent

Associate degree or technical training preferred

Herramientas

Microsoft 365

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Technology Regular Full-Time Mandan, ND, US

Join Our Team as a Technology Support Specialist!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Position: Technology Support Specialist
Location:Mandan, ND

Key Responsibilities:

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
• Provide onsite technical support and assist with special projects as needed.

Qualifications:

• High school diploma or equivalent required; associate degree or technical training preferred.
• One to three years of experience in technology support, operations, information technology, or a related field preferred.
• Strong troubleshooting, problem-solving, and customer service skills.
• Working knowledge of Microsoft 365 applications and general computer systems.
• Excellent communication and organizational abilities.
• Ability to learn new technologies, manage multiple priorities, and work independently in a fast-paced environment.

What We Offer:

• Competitive Salary: Your hard work deserves great pay!
• Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
• Retirement Planning: 401K and profit-sharing options.
• Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
• Work-Life Balance: Paid vacation and holidays.

Recognized Excellence:

Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.