Banking Customer Service Specialist – Growth & Benefits

Cornerstone Bank; Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Job summary

Cornerstone Bank in Fargo, ND is seeking a Customer Service Specialist to handle new account transactions and assist customers with selecting banking products and services. You will provide friendly, accurate service in person and over the phone, promote bank offerings, and perform location clerical duties while referring customers to the appropriate staff for additional services.

A High School Diploma or GED and 1 year of bank or related experience are required, with opportunities for growth

Qualifications

• Ability to prioritize and make on-the-spot decisions regarding customer transactions
• Excellent communication and organizational skills
• Willingness to learn and cross-sell bank products

Responsibilities

• Process new account transactions and maintain account records.
• Assist customers in selecting accounts and financial services.
• Cross-sell bank products and services to customers.
• Provide reception area and phone support with account-related service assistance.
• Promote business for the bank by maintaining good customer relations and referring customers to appropriate staff for additional services.

Skills

Prioritization

Pressure handling

Communication

Education

High School Diploma or GED

Job description

Cornerstone Bank in Fargo, ND is seeking a Customer Service Specialist to handle new account transactions and assist customers with selecting banking products and services. You will provide friendly, accurate service in person and over the phone, promote bank offerings, and perform location clerical duties while referring customers to the appropriate staff for additional services.

A High School Diploma or GED and 1 year of bank or related experience are required, with opportunities for growth