Technology Support Specialist

Starion Bank; Mandan (ND); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits

401K & Profit Sharing

Annual Incentive Program

Paid Vacation & Holidays

Job summary

Starion Bank is seeking a Technology Support Specialist in Mandan, ND. Join a community bank focused on local leadership and personalized service. The role supports daily analytics tasks, system applications, and bank equipment, with opportunities for growth in a collaborative environment.

The position emphasizes customer service, troubleshooting, and the ability to learn new technologies in a fast-paced setting. Competitive salary and comprehensive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Associate degree or technical training preferred.
• 1-3 years in technology support or related field preferred.
• Strong troubleshooting and customer service skills.
• Knowledge of Microsoft 365 applications and computer systems.

Responsibilities

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.
• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.
• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.
• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.
• Provide onsite technical support and assist with special projects as needed.

Skills

Troubleshooting

Customer service

IT support

Microsoft 365

Education

High school diploma or equivalent

Associate degree or technical training preferred

Tools

Microsoft 365

ShareFile

Trism

eFax

Ticket Hub

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Mandan, ND, US

2 days ago Requisition ID: 2012

Join Our Team as a Technology Support Specialist!

Are you a customer-focused, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Position: Technology Support Specialist
Location:Mandan, ND

Key Responsibilities:

• Process daily Director and Business Analytics tasks, statements, file monitoring, and vendor file transfers.


• Provide support for Microsoft 365, ShareFile, Trism, eFax, Ticket Hub, and other business applications.


• Troubleshoot and support bank equipment including phone systems, printers, conference room A/V, and overhead music systems.


• Administer physical security systems, including key fobs, door schedules, and video surveillance equipment.


• Provide onsite technical support and assist with special projects as needed.

Qualifications:

• High school diploma or equivalent required; associate degree or technical training preferred.


• One to three years of experience in technology support, operations, information technology, or a related field preferred.


• Strong troubleshooting, problem-solving, and customer service skills.


• Working knowledge of Microsoft 365 applications and general computer systems.


• Excellent communication and organizational abilities.


• Ability to learn new technologies, manage multiple priorities, and work independently in a fast-paced environment.

What We Offer:

• Competitive Salary: Your hard work deserves great pay!


• Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.


• Retirement Planning: 401K and profit-sharing options.


• Incentives: Annual Incentive Compensation Program available for all benefit eligible employees


• Work-Life Balance: Paid vacation and holidays.

Recognized Excellence:

Join a team recognized as the \"Best of the Best\" by Independent Bankers magazine and one of the \"50 Best Places to Work\" by Prairie Business magazine!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.