IT Help Desk Specialist: Growth & Impact

Cornerstone Bank; Bismarck (ND); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

On-call rotation

Descripción de la vacante

Cornerstone Bank in Bismarck, ND is seeking an IT Help Desk professional to support internal users with daily computer tasks, unlock accounts, and troubleshoot hardware and software issues. You will work with Windows Server, Active Directory, Cisco phones, and mobile devices to keep our systems running smoothly.

This full-time on-site role includes an on-call rotation, opportunities for growth, a culture that values service and collaboration, and a benefits package.

Formación

• Associate's Degree in Computer Information Technology or related field plus 2 years customer service experience.
• Ability to install, configure and maintain PCs and related hardware/software.
• Strong customer service and verbal/written communication skills.

Responsabilidades

• Support internal users with daily computer activities and issue resolution.
• Handle account unlocks, OS and hardware/software troubleshooting.
• Participate in on-call rotation and remote access support.

Conocimientos

Customer service

PC hardware

Windows OS

Remote access

Educación

Associate's Degree in Computer Information Technology

Herramientas

Active Directory

Windows Server

Descripción del empleo

Cornerstone Bank in Bismarck, ND is seeking an IT Help Desk professional to support internal users with daily computer tasks, unlock accounts, and troubleshoot hardware and software issues. You will work with Windows Server, Active Directory, Cisco phones, and mobile devices to keep our systems running smoothly.

This full-time on-site role includes an on-call rotation, opportunities for growth, a culture that values service and collaboration, and a benefits package.