Technology Success Consultant - Help Desk Pro

Apex Systems; Milwaukee (WI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee Stock Purchase Program

401K program with company match

Health Savings Account

Job summary

A leading IT services company is seeking a Technology Success Consultant for a 6-month contract in Milwaukee, WI. This role requires providing Level 1 and 2 support, managing software changes, and offering full desktop support. Ideal candidates will have at least 2 years of Help Desk experience and a related degree. Strong technical skills and ability to troubleshoot issues are essential. The position offers opportunities for professional development and a comprehensive benefits package.

Qualifications

• 2 years of Level 1 Help Desk experience required.
• Legal authorization to work permanently in the U.S. without sponsorship.
• Demonstrated success in troubleshooting in Windows environments.

Responsibilities

• Provide Level 1 and 2 support as needed.
• Manage proprietary software changes and new technology introductions.
• Full desktop support including diagnosing issues and reimaging computers.

Skills

Level 1 Help Desk experience

Troubleshooting PC-related problems

Strong technical knowledge of computers

Excellent interpersonal skills

Problem-solving abilities

Education

Associate’s degree in Computer Science or related field

Tools

Windows Operating System

Network/Server Maintenance

Job description

A leading IT services company is seeking a Technology Success Consultant for a 6-month contract in Milwaukee, WI. This role requires providing Level 1 and 2 support, managing software changes, and offering full desktop support. Ideal candidates will have at least 2 years of Help Desk experience and a related degree. Strong technical skills and ability to troubleshoot issues are essential. The position offers opportunities for professional development and a comprehensive benefits package.