Senior Help Desk Technician - Wisconsin Contract

ATC; Wisconsin; On-site; USD 24,796 - 27,552; Part time

Job summary

A leading IT service company in Wisconsin is seeking a Senior Technical Recruiter to join their dynamic team on a contract basis. This mid-senior level position offers $18.00-$20.00 per hour. Ideal candidates will have 2+ years of help desk experience, strong customer service skills, and knowledge of Windows 10 and network troubleshooting. Responsibilities include providing exceptional support and documenting processes. This is a great opportunity for local residents with a background in IT support.

Qualifications

• 2+ years in Help Desk roles.
• Local (current resident of) Wisconsin.
• History with Windows 10 / Microsoft Office 2019 or network/printer troubleshooting.

Skills

Excellent customer service skills

2 years support experience with Windows 10

2 years experience with network and printer troubleshooting

Proficient typing and strong multitasking skills

Strong oral and written communication skills

Ability to document standard operating procedures

Understanding of Help Desk incident management systems

General analytical and troubleshooting knowledge

Knowledge of MS Office suite

Demonstrated technical competence in customer support

Job description

A leading IT service company in Wisconsin is seeking a Senior Technical Recruiter to join their dynamic team on a contract basis. This mid-senior level position offers $18.00-$20.00 per hour. Ideal candidates will have 2+ years of help desk experience, strong customer service skills, and knowledge of Windows 10 and network troubleshooting. Responsibilities include providing exceptional support and documenting processes. This is a great opportunity for local residents with a background in IT support.