IT Service Desk Technician — Windows & Hardware Support

New Resources Consulting; Milwaukee (WI); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive professional growth opportunities

Team-oriented environment

Recognition as Best Places to Work

Job summary

A leading IT services provider in Milwaukee, WI is seeking a Service Desk Technician to enhance their IT support team. This role requires effective communication and troubleshooting skills to assist users with hardware and software issues. Ideal candidates will have experience with Microsoft Windows O/S and Office Suite. The company fosters a collaborative work environment, providing opportunities for long-term growth and professional development through various initiatives.

Responsibilities

• Provide outstanding client service using effective communication and troubleshooting skills.
• Troubleshoot and image PCs, printers, and mobile devices.
• Support Microsoft Windows O/S and Microsoft Office Suite.

Skills

Client service

Troubleshooting skills

Microsoft Windows O/S

Microsoft Office Suite

PC imaging

Communication

Team player

Job description

A leading IT services provider in Milwaukee, WI is seeking a Service Desk Technician to enhance their IT support team. This role requires effective communication and troubleshooting skills to assist users with hardware and software issues. Ideal candidates will have experience with Microsoft Windows O/S and Office Suite. The company fosters a collaborative work environment, providing opportunities for long-term growth and professional development through various initiatives.