Technology Services Project Lead - Client-Facing

ReSource Pro; United States; Remote; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance on Day 1

Remote Internet stipend

401k with employer match

HSA/FSA available

Disability insurance

PTO and paid holidays

Development and growth opportunities

Wellness program

Job summary

ReSource Pro is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring successful planning, execution, and delivery of software implementations and related projects.

You will develop comprehensive project and resource plans, coordinate cross-functional teams, manage timelines and budgets, mitigate risks, and maintain strong client relationships to achieve outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, IT, or related field.
• PMP certification preferred, but not required.
• 10+ years of relevant experience in software implementation or program/project management within IT/software delivery environments; P&C insurance experience preferred.
• Proficiency in MS Project and project management tools (ClickUp preferred).
• Knowledge of policy administration, claims management, and vendor solutions (Insurity, Majesco, Guidewire, Duck Creek, etc.).
• Strong leadership skills with influence without direct authority.
• Excellent written and verbal communication skills.
• Comfortable working independently and in a team environment, adaptable to shifting priorities and timelines.
• Ability to travel domestically up to 25% of the time.
• Technological proficiency – able to learn and navigate various systems.

Responsibilities

• Develop detailed project plans including scope, timelines, deliverables, and resource allocation.
• Lead project teams from initiation through delivery, ensuring budget, timeline, and quality adherence.
• Monitor scope and risk; proactively identify, escalate, and resolve issues impacting schedule or cost.
• Serve as primary day-to-day point of contact for clients across levels.
• Provide clear, timely status updates and manage escalations to maintain client confidence.
• Foster a respectful, collaborative, and solution-oriented team environment.

Skills

Project management

Leadership

Communication

Travel awareness

Education

Bachelor's degree (CS/IT/Software Eng)

PMP certification

Tools

MS Project

ClickUp

Insurance policy software (Insurity, Majesco, Guidewire, Duck Creek)

Job description

ReSource Pro is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring successful planning, execution, and delivery of software implementations and related projects.

You will develop comprehensive project and resource plans, coordinate cross-functional teams, manage timelines and budgets, mitigate risks, and maintain strong client relationships to achieve outcomes.