Client-Facing Tech Services Project Manager

ReSource Pro; Town of Florida (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

100% paid employee health insurance on

Day 1 benefits eligibility

Remote positions are Internet stipend-

401k with employer match

HSA/FSA available

Disability coverage

Generous PTO + floating holidays

Development and growth opportunities

Wellness program

Job summary

ReSource Pro in New York is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring successful planning, execution, and delivery of software implementation projects. Manage timelines, budgets, risks, and stakeholder relationships to achieve outcomes.

The role requires 10+ years in IT/software delivery, a Bachelor's degree in a related field, and on-site work at the MIS office. PMP preferred; travel up to 25% may be required.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, IT or related field.
• 10+ years of software implementation or program/project management experience in IT/software delivery.
• PMP certification preferred but not required.

Responsibilities

• Develop detailed project plans with scope, timelines, deliverables and resources.
• Lead project teams from initiation through delivery, ensuring budget, timeline and quality adherence.
• Monitor scope and risk; escalate and resolve issues affecting schedule or cost.
• Serve as primary day-to-day contact for assigned clients across organizational levels.
• Provide timely updates and manage expectations; address escalations to maintain client confidence.
• Foster a respectful, collaborative, solution-oriented team environment.

Skills

Leadership

Communication

Stakeholder management

Risk management

Project coordination

Education

Bachelor's degree in CS/Software Eng/IT

Tools

MS Project

ClickUp

Insurity

Majesco

Guidewire

Duck Creek

Job description

ReSource Pro in New York is seeking a Project Manager, Technology Services to lead multiple client-facing engagements, ensuring successful planning, execution, and delivery of software implementation projects. Manage timelines, budgets, risks, and stakeholder relationships to achieve outcomes.

The role requires 10+ years in IT/software delivery, a Bachelor's degree in a related field, and on-site work at the MIS office. PMP preferred; travel up to 25% may be required.