Technology Programs Associate

University of Nebraska; Lincoln (NE); On-site; USD 50,000 - 65,000; Full time

Job summary

University of Nebraska–Lincoln is seeking a Technology Programs Associate to provide tier 1 and specialized hardware and software support for College of Law faculty, staff and students in Lincoln, Nebraska.

You will collaborate with the College of Law team and NU ITS to deliver high-quality IT services and to lead technology initiatives around data security and artificial intelligence, while quickly adapting to university systems.

Qualifications

• Associate degree in technology or computing and six months of hands-on IT support plus one year of customer service.
• Strong knowledge of cybersecurity practices and AI concepts.
• Experience with university IT systems and customer service workflows.

Responsibilities

• Provide tier 1 and specialized hardware/software support for College of Law faculty, staff and students.
• Develops and leads technology initiatives in data security and artificial intelligence.

Skills

Cybersecurity practices

Artificial intelligence

Troubleshooting

Operating systems knowledge

Microsoft Office

Education

Associate’s degree in technology or computing

Bachelor’s degree in technology or computing

Tools

SCCM

Active Directory

Group Policies

JAMF

macOS in domain-joined env

Job description

Position Information

Position Information

EEO Statement

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See Notice of Nondiscrimination

Working Title

Department

Department College of Law-0899

Requisition Number

Requisition Number S_260820

Posting Open Date

Posting Open Date 10/07/2026

Application Review Date: (To ensure consideration, please submit all application materials before review date) 11/12/2026

Posting Close Date

Open Until Filled Yes

The Technology Programs Associate provides tier 1 and specialized hardware and software support for College of Law faculty, staff and students. Collaborates with fellow College of Law team members and with NU ITS service managers to provide timely, high-quality technology services and support campus IT initiatives. Develops and leads separate College of Law technology initiatives surrounding data security and artificial intelligence. Must be able to quickly become familiar with University systems and services. Must be able to work under pressure and time constraints in a professional office setting.

About Us

At the University of Nebraska–Lincoln, we’re proud to be consistently recognized by Forbes as a top employer and certified as a Family Friendly Workplace. We are known for our welcoming, supportive environment, commitment to professional growth, and outstanding benefits. UNL isn’t just a workplace; it’s a place to build your career and make a meaningful impact in Nebraska.

When you join our team as a full-time, regular staff member, you’ll enjoy:

• Generous paid time off including vacation, sick leave, parental leave, and holidays
• Comprehensive insurance options including medical, dental, vision, and life coverage
• Employee and dependent scholarship programs to pursue higher education
• Robust retirement plans with university match
• Associate’s degree in a technology or computing-related field and at least six (6) months of hands‑on experience providing IT support and at least one year of experience working in any role which involves customer service.
• Additional years of relevant experience or completed relevant education may substitute for required education/experience on a year-for-year basis.
• Proficient use of Microsoft Office and Adobe Acrobat; education/experience considered.
• Advanced knowledge of cybersecurity practices and artificial intelligence.
• Ability to diagnose and resolve technical issues, utilizing an understanding of technical principles that align with University policies.
• Knowledge and experience of various computer architectures and their respective operating systems.

Preferred Qualifications

• Bachelor’s degree in a technology or computing-related field.
• Two years of hands‑on experience providing IT support including direct user support.
• Two years of experience administering and supporting Windows and MacOS operating systems.
• Experience with wired and wireless IP-based networking.
• Experience with SCCM , Active Directory, and Group Policies, and with JAMF or using macOS in a domain-joined environment.
• Experience with client management tools.
• Knowledge of IT security best practices, user security, and cloud storage services.
• CompTIA A+, HDI DST , and OEM hardware repair certifications (HP, Apple, Dell) are desirable.

Pre-Placement Driving Record Review Required No

Physical Required No

Commercial Driver’s License (CDL) required. Subject to DOT approved pre‑employment & random testing for alcohol and controlled substances.

Criminal History Background Check Required Yes

Job Type Full-Time

Work Location (City, State) Lincoln, NE

Position funded by grant or other form of temporary funding? No