Technology Programs Associate - AI & Security Initiatives

University of Nebraska-Lincoln; Lincoln (NE); On-site; USD 50,000 - 65,000; Full time

Job summary

University of Nebraska–Lincoln is seeking a Technology Programs Associate to provide tier 1 and specialized hardware and software support for College of Law faculty, staff and students in Lincoln, Nebraska.

You will collaborate with the College of Law team and NU ITS to deliver high-quality IT services and to lead technology initiatives around data security and artificial intelligence, while quickly adapting to university systems.

Qualifications

• Associate degree in technology or computing and six months of hands-on IT support plus one year of customer service.
• Strong knowledge of cybersecurity practices and AI concepts.
• Experience with university IT systems and customer service workflows.

Responsibilities

• Provide tier 1 and specialized hardware/software support for College of Law faculty, staff and students.
• Develops and leads technology initiatives in data security and artificial intelligence.

Skills

Cybersecurity practices

Artificial intelligence

Troubleshooting

Operating systems knowledge

Microsoft Office

Education

Associate’s degree in technology or computing

Bachelor’s degree in technology or computing

Tools

SCCM

Active Directory

Group Policies

JAMF

macOS in domain-joined env

Job description

University of Nebraska–Lincoln is seeking a Technology Programs Associate to provide tier 1 and specialized hardware and software support for College of Law faculty, staff and students in Lincoln, Nebraska.

You will collaborate with the College of Law team and NU ITS to deliver high-quality IT services and to lead technology initiatives around data security and artificial intelligence, while quickly adapting to university systems.