Technology Platforms Consulting Intern - AI & Salesforce

West Monroe; San Francisco (CA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within the Technology and Experience (TechEx) Practice. You will work on strategy, digital transformation, and technology architecture, collaborating with clients across industries.

As an intern, you’ll gain hands-on experience in technology strategy, architecture, and systems integration, delivering innovative, data‑driven solutions for marketing, sales, service, and eCommerce operations.

Qualifications

• Pursuing Bachelor’s degree with expected graduation Dec 2027–Aug 2028
• Official transcripts may be requested before start
• Minimum GPA 3.0 required
• Legal authorization to work in the United States without sponsorship
• Hybrid work model with 50‑mile residency requirement
• Willingness to travel up to 50%
• Experience integrating AI tools into workflows to boost productivity and insights

Responsibilities

• Conduct interviews, gather insights, and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows and create technical documentation
• Configure Salesforce or ServiceNow, develop integrations, and migrate data
• Write and execute test scripts, manage deployments, and support DevOps
• Create end‑user training materials
• Support strategy workshops, process improvements, KPIs, and financial modeling
• Leverage AI tools to accelerate analysis and inform data‑driven recommendations
• Apply AI technologies to enhance insights and delivery efficiency

Skills

Analytical thinking

Communication skills

Collaboration

Organization

Leadership

AI curiosity

Education

Bachelor’s degree in progress

Tools

Salesforce

ServiceNow

HubSpot

MuleSoft

Dell Boomi

Git

CI pipelines

Job description

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within the Technology and Experience (TechEx) Practice. You will work on strategy, digital transformation, and technology architecture, collaborating with clients across industries.

As an intern, you’ll gain hands-on experience in technology strategy, architecture, and systems integration, delivering innovative, data‑driven solutions for marketing, sales, service, and eCommerce operations.