Tech Strategy & Platforms Intern — AI & Salesforce

West Monroe; Dallas (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

West Monroe is offering a Technology Consulting Intern position within the Platforms and Customer Strategy team of the TechEx Practice. You will gain hands-on experience in technology strategy, architecture, and systems integration, collaborating with clients across industries to design and deliver AI-enabled solutions.

You will work on interviews, process mapping, and design of scalable solutions using platforms like Salesforce and ServiceNow, with exposure to DevOps, data migration, and

Qualifications

• Bachelor’s degree in progress with expected graduation between Dec 2027 and Aug 2028.
• Official transcripts may be requested before start of program.
• Eligible to work in the United States without sponsorship now or in the future.
• reside within 50 miles of the assigned office and prepared for hybrid work.
• Ability and willingness to travel up to 50%.
• Experience integrating AI tools into workflows to boost productivity and insight.
• Minimum GPA of 3.0.

Responsibilities

• Conduct interviews, gather insights and document business needs.
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs.
• Map workflows, redesign processes and create technical documentation.
• Configure and program on Salesforce or ServiceNow, develop integrations and migrate data.
• Write and execute test scripts, manage deployments and support DevOps.
• Create and deliver end-user training materials.
• Support strategy workshops, process improvements, KPIs and financial modeling.
• Leverage AI tools to accelerate analysis and support data-driven recommendations.

Skills

Analytical thinking

Communication skills

Team collaboration

Leadership demonstrated

Curiosity about AI

Education

Bachelor's degree in progress

Majors: Computer Science

Majors: Software Engineering

Minors: AI Engineering

Minors: Data Science

Tools

Apex

Java

Python

JavaScript

TypeScript

HTML/CSS

SQL

MuleSoft

Dell Boomi

APIs

Salesforce

ServiceNow

Hubspot

Git

CI pipelines

IDEs

Job description

West Monroe is offering a Technology Consulting Intern position within the Platforms and Customer Strategy team of the TechEx Practice. You will gain hands-on experience in technology strategy, architecture, and systems integration, collaborating with clients across industries to design and deliver AI-enabled solutions.

You will work on interviews, process mapping, and design of scalable solutions using platforms like Salesforce and ServiceNow, with exposure to DevOps, data migration, and