Tech Platforms & Strategy Intern — AI, Salesforce & Apps

West Monroe; Chicago (IL); Hybrid; USD 55,000 - 62,000; Full time

Job summary

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within our Technology and Experience (TechEx) Practice. As an intern, you will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration.

As a Technology Consulting Intern, you will gain hands-on experience in technology strategy, architecture, and systems integration, equipping you to drive

Qualifications

• Bachelor’s degree in progress with expected graduation between December 2027 and August 2028
• GPA of at least 3.0
• Authorized to work in the United States without sponsorship now or in the future
• Reside within 50 miles of assigned office and work in a hybrid model
• Willingness to travel up to 50% with travel expenses covered
• Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to boost productivity and insights

Responsibilities

• Conduct interviews, gather insights and document business needs
• Design scalable solutions on Salesforce or ServiceNow and assist with technical designs
• Map workflows, redesign processes and create technical documentation
• Configure/program on Salesforce or ServiceNow, develop integrations and migrate data
• Write and execute test scripts, manage deployments and support DevOps
• Create and deliver end-user training materials
• Support strategy workshops, process improvements, KPIs and financial modeling
• Leverage AI tools to accelerate analysis and support data-driven recommendations

Skills

Analytical thinking

Communication skills

Team collaboration

Organization & prioritization

Leadership

AI curiosity

Education

Bachelor’s degree in progress

Minimum GPA 3.0

Tools

Salesforce

ServiceNow

HubSpot

MuleSoft

Git / CI pipelines

Job description

West Monroe is seeking Consulting Interns to join our Platforms and Customer Strategy team within our Technology and Experience (TechEx) Practice. As an intern, you will collaborate with clients across industries, focusing on strategy, digital transformation, technology platforms like Salesforce, and technology architecture and integration.

As a Technology Consulting Intern, you will gain hands-on experience in technology strategy, architecture, and systems integration, equipping you to drive