Technical Writer: Translate Tech into Clear User Guides

1063 Accenture Flex LLC Company; Mountain View (CA); On-site; USD 63,000 - 83,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k)

Bonus program

Paid holidays

Paid time off

Job summary

Accenture is seeking a skilled Technical Writer to create and maintain clear, concise documentation for client products and internal processes. The ideal candidate translates complex technical information for end users, developers, and internal teams.

Responsibilities include developing playbooks, user manuals, release notes, and process documentation; collaborating with engineers, product managers and support; editing, proofreading and ensuring adherence to Accenture standards.

Qualifications

• Minimum 2 years of work experience in technical writing.
• Experience with SDLC and agile methodologies.
• Experience with Confluence, GitBook or a similar CMS.
• Proven experience as a Technical Writer in a technology-focused environment.

Responsibilities

• Playbooks: Develop and maintain operational and support playbooks.
• User manuals and guides: Create and update user manuals, getting started guides, and other instructional materials.
• Release notes: Write clear and detailed release notes for product updates, new features and bug fixes.
• Process documentation: Document internal workflows and procedures for consistency and efficiency.
• Information gathering: Collaborate with engineers, PMs and support teams to gather information.
• Editing and proofreading: Edit, proofread and format documentation to ensure accuracy.
• Audience analysis: Understand needs of different user groups to tailor content.

Skills

SDLC familiarity

Agile methodologies

Confluence

GitBook

CMS

Technical writing

Education

Bachelor's degree in English/Communications/Technical Writing

Tools

Confluence

GitBook

Job description

Accenture is seeking a skilled Technical Writer to create and maintain clear, concise documentation for client products and internal processes. The ideal candidate translates complex technical information for end users, developers, and internal teams.

Responsibilities include developing playbooks, user manuals, release notes, and process documentation; collaborating with engineers, product managers and support; editing, proofreading and ensuring adherence to Accenture standards.