Technical Writer - 6472292

Accenture; Mountain View (CA); On-site; USD 86,334,000 - 114,988,000; Full time

Job summary

Accenture Flex is seeking a skilled Technical Writer to create and maintain clear, concise documentation for clients' products and internal processes. The ideal candidate translates complex technical information for end users, developers, and internal teams, and will develop playbooks, manuals, release notes, and process documentation onsite in San Jose, CA.

This role requires 2+ years of experience with SDLC, Agile methodologies, and tools like Confluence or GitBook, and offers competitive

Qualifications

• 2+ years of work experience as a Technical Writer.
• Familiarity with SDLC and Agile methodologies.
• Experience with documentation tools such as Confluence or GitBook.

Responsibilities

• Playbooks: Develop and maintain operational and support playbooks for technical and nontechnical teams.
• User manuals and guides: Create and update user manuals and getting started guides.
• Release notes: Write clear release notes for product updates and bug fixes.
• Process documentation: Document internal workflows and procedures for consistency and knowledge transfer.
• Information gathering: Collaborate with SMEs, engineers, PMs and support teams to gather info.
• Editing and proofreading: Edit, proofread and format documentation to ensure accuracy.
• Audience analysis: Tailor content to different user groups.
• Tool management: Manage docs in CMS and related tools.

Skills

SDLC familiarity

Agile methodologies

Technical writing

Education

Bachelor's degree in English/Communications/Technical Writing

Tools

Confluence

GitBook

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview:

Seeking a skilled and detail oriented Technical Writer to create and maintain clear concise and comprehensive documentation for clients products and internal processes. The ideal candidate will have a strong ability to translate complex technical information into easily understandable content for a variety of audiences including end users developers and internal teams.Responsibilities:

• Playbooks: Develop and maintain operational and support playbooks that provide step by step guidance for technical and nontechnical teams.

• User Manuals and Guides: Create and update user manuals getting started guides and other instructional materials to help users effectively utilize our products.

• Release Notes: Write clear and detailed release notes for product updates new features and bug fixes.

• Process Documentation: Document internal workflows and procedures to ensure consistency efficiency and knowledge transfer across the organization.

• Information Gathering: Collaborate with subject matter experts engineers product managers and support teams to gather information for new and existing documentation.

• Editing and Proofreading: Edit proofread and format all documentation to ensure accuracy clarity and adherence to company standards.

• Audience Analysis: Understand the needs of different user groups to tailor content appropriately.

• Tool Management: Manage documentation within content management systems CMS and other relevant tools.

This role is 100% onsite in San Jose, CA

Basic Qualifications:

• Minimum 2 years of work experience

• Familiarity with software development lifecycles (SDLC) and agile methodologies.

• Experience with documentation tools such as Confluence, GitBook, or a similar CMS.

• Proven experience as a Technical Writer in a technology-focused environment.

Preferred Qualifications:

• Bachelors degree in English Communications Technical Writing or a related field.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 10/31/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture (https://www.accenture.com/us-en/careers/local/benefits)

Role Location Annual Salary Range

California $30.13 to $40.13

Colorado $30.13 to $40.13

Connecticut $30.13 to $40.13

District of Columbia $30.13 to $40.13

Illinois $30.13 to $40.13

Maine $30.13 to $40.13

Maryland $30.13 to $40.13

Massachusetts $30.13 to $40.13

Minnesota $30.13 to $40.13

New York $30.13 to $40.13

New Jersey $30.13 to $40.13

Ohio $30.13 to $40.13

Virginia $30.13 to $40.13

Washington $30.13 to $40.13

Requesting an Accommodation

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