Technical Writer

US Tech Solutions; Buffalo (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A staffing firm is seeking a Technical Writer in Buffalo, NY to develop operational procedures in the Payments & Cash Management environment. Candidates should have excellent communication skills and experience using tools like Adobe FrameMaker and Microsoft Word. The role involves reviewing over 3000 procedures to ensure they are user-friendly and standardized. This position requires a bachelor's degree in a relevant field along with several years of technical experience.

Qualifications

• Several years of experience in a technical setting required.
• Proven ability to develop procedural documentation.
• Experience with change control governance.

Responsibilities

• Build a standard operating model for operational procedures in Payments & Cash Management.
• Review and rationalize over 3000 procedures for coherence.
• Standardize procedures with a user-friendly approach.

Skills

Excellent interpersonal skills

Advanced writing and editing skills

Ability to communicate complex information

Document-creation applications proficiency

Education

Bachelor’s degree in English, journalism, or information sciences

Tools

Adobe FrameMaker

RoboHelp

Microsoft Word

Visio

Adobe Acrobat (.pdf)

Sharepoint

Lotus Notes

Job description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Technical writers must possess the ability to communicate complex information clearly ad concisely. They need excellent interpersonal skills in order to elicit detailed facts from subject matter experts (for example, applications developers), in addition to advanced writing and editing skills.

Technical writers also need to be adept in document-creation applications such as Adobe Frame Maker, RoboHelp and Acrobat, and Microsoft Work and PowerPoint. Employers’ requirements vary depending on the complexity of documentation needed but usually include a bachelor’s degree in English, journalism or information or sciences plus several years of experience in a technical setting.

Qualifications

Looking for a technical writer to help us build a standard operating model around developing operational procedures within our Payments & Cash Management Client Implementation environment.

Today, we have over 3000 procedures to be reviewed/rationalized (eg determine what stays and what goes, eliminating known duplications) that need to be standarized from a consistent template/layout and content perspective, that are written to be as user friendly as possible, along with helping developing change control governance.

Software skills: Microsoft Word, Visio, Adobe Acrobat (.pdf), Sharepoint, Lotus Notes experience.