Technical Support Specialist — Networking & Client Help

4DS Corp; Hicksville (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

CPT, OPT, H1B Sponsorship

Job summary

4DS Corp in Hicksville, NY, is seeking a Technical Support Specialist to install and configure systems and resolve technical issues. The ideal candidate has a bachelor's degree in computer science or related field and 1-3 years of relevant experience.

This Full-Time position offers opportunities for CPT, OPT, and H1B sponsorship for international applicants. Join a dynamic team that values customer service and technical expertise.

Qualifications

• Bachelor's degree in computer science or a related technology field is preferred.
• 1-3 years of experience in a customer-focused position with technical knowledge.
• Extensive experience with Windows and Mac OS operating systems.

Responsibilities

• Install and configure computer systems and applications.
• Respond to customer inquiries and assist in troubleshooting.
• Maintain and monitor all aspects of computer networks.

Skills

Time-management skills

Technical knowledge of IT products

Customer service skills

Interpersonal skills

Education

Bachelor's degree in computer science or related field

Tools

Freshdesk

Remote access desktop programs

Job description

4DS Corp in Hicksville, NY, is seeking a Technical Support Specialist to install and configure systems and resolve technical issues. The ideal candidate has a bachelor's degree in computer science or related field and 1-3 years of relevant experience.

This Full-Time position offers opportunities for CPT, OPT, and H1B sponsorship for international applicants. Join a dynamic team that values customer service and technical expertise.