Tech Delivery Specialist: IT Support & Deployment

Global Elite Group; Village of Garden City (NY); On-site; USD 57,915 - 70,785; Full time

Benefits offered by this job

Full medical, dental, and vision coverage

Paid time off (PTO)

401k with employer match

Professional development opportunities

Collaborative work environment

Job summary

Global Elite Group is hiring a Technology Delivery Specialist based in Garden City, NY. This role serves as a critical link between the IT support team and employees, providing hands-on technical assistance and maintaining productivity by quickly resolving IT issues.

The ideal candidate has a bachelor's degree in IT, at least 2 years of experience in IT support, and excellent customer service skills. Benefits include full medical coverage and a collaborative work environment.

Qualifications

• Minimum of 2 years’ experience in IT support or related technical role.
• Strong understanding of hardware, software, and basic networking.
• Excellent customer service skills and ability to build positive relationships.

Responsibilities

• Serve as primary point of contact for technology inquiries.
• Log user interactions and troubleshooting steps.
• Provide first-level technical support for hardware and software issues.

Skills

Customer service

Technical support

Microsoft Office proficiency

Organizational skills

Education

Bachelor’s degree in Information Technology or related field

Tools

Microsoft Office 365

Job description

Global Elite Group is hiring a Technology Delivery Specialist based in Garden City, NY. This role serves as a critical link between the IT support team and employees, providing hands-on technical assistance and maintaining productivity by quickly resolving IT issues.

The ideal candidate has a bachelor's degree in IT, at least 2 years of experience in IT support, and excellent customer service skills. Benefits include full medical coverage and a collaborative work environment.