Technical Support Representative Night shift

CGS Nexus; Williamstown (NJ); Remote; USD 18,000 - 26,000; Full time

Job summary

CGS Nexus is seeking a Technical Support Representative for a night-shift, full-time temporary remote role. You will diagnose and repair POS hardware/software for retail locations, install new hardware, and perform board-level and remote troubleshooting.

Strong networking and organized, detail-oriented approach are essential. The position requires your own Windows device with dual monitors and a reliable wired internet connection, and pays $16.00 per hour.

Qualifications

• Own Windows device with dual monitors and a wired internet connection.
• Must be able to work at $16.00 per hour.
• Remote position: full-time temporary remote work.

Responsibilities

• Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.
• Repair and maintain equipment, including POS terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.
• Assist in the setup and installation of new hardware and POS-related software.
• Perform troubleshooting on core system remote devices.
• Engage in various computer-related break-fix repairs as needed.
• Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.
• Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.
• Proficient in networking.

Skills

Networking

Troubleshooting

Hardware repair

POS knowledge

Remote support

Tools

POS terminals

Printers

Monitors

Scanners/Scales

Board level repair

Job description

Technical Support Representative - Night Shift

Full-Time Temporary REMOTE Position

We are seeking an organized, efficient, and detail-oriented Technical Support Representative. The ideal candidate will possess strong technical expertise and the problem-solving skills necessary to provide effective support and maintenance.

Responsibilities

• Provide comprehensive support, repair, and assistance to retail locations regarding POS software and hardware issues.


• Repair and maintain equipment, including Point of Sale terminals, scanners/scales, printers, drawers, monitors, keyboards, and computers, along with their relevant software.


• Assist in the setup and installation of new hardware and POS-related software.


• Perform troubleshooting on core system remote devices.


• Engage in various computer-related break-fix repairs as needed.


• Proven experience and knowledge in replacing, configuring, and setting up new hardware and software.


• Proficient in electronic troubleshooting at the board level, with capabilities to repair terminals, computers, and peripherals at the component level.


• Proficient in networking.

Requirements

• You need to have your own equipment that you can use (Windows device), including dual monitors and a strong wired internet connection.


• Must be able to work at a rate of $16.00 per hour.