Technical Support Engineer (Serbia)

Nexcess; United States; Remote; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Servers.com, an international hosting provider, is seeking a technical support engineer in Serbia. You will handle system administration of servers from anywhere, diagnose hardware, software and network issues, work with hardware monitoring, and engage with cloud technologies.

Company offers learning opportunities, mentor support, and structured training plans. This role focuses on maintaining reliable hosting solutions, improving IT operations, and building English communication skills while

Qualifikationen

• English is sufficient for email correspondence.
• Detail oriented with ability to search and analyze information.
• Knowledge of modern computer components.
• Understanding of Internet and computer networks.

Aufgaben

• System administration of servers from anywhere in the world.
• Diagnose hardware, software and network server issues.
• Work with hardware monitoring systems.
• Work with cloud technologies.

Kenntnisse

System administration

Attention to detail

Information searching

Networking basics

Tools

Linux distributions

Jobbeschreibung

Servers.com is an international hosting provider with data centers in the US, Europe and Asia. We provide reliable business solutions: dedicated servers, cloud technologies, load balancer, firewall, Kubernetes and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services and other high-load systems.

We are looking for a technical support engineer in Serbia.

We will welcome you to our team if you want to learn

• System administration of servers from anywhere in the world.
• Diagnose hardware, software and network server issues.
• Work with hardware monitoring.
• Work with cloud technologies.

We offer

• Work in a team of professionals at international level.
• Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
• Mentor assistance, learning modern IT technologies.
• Individual vocational training plan for 12+ months.
• Opportunity to practice and improve your English.

Requirements

• Your English is sufficient for e-mail correspondence.
• You are attentive to details, able to search and analyze information.
• You know what components a modern computer consists of.
• You understand the basic principles of the Internet and computer networks.

Will be an advantage

• Experience with Linux operating systems (Ubuntu, CentOS, Debian).
• Basic knowledge of working in the Linux terminal.
• Experience in installing Windows/Linux OS from the ground up.