SERBIAN SPEAKER

PMSolutions; Polska; Remote; PLN 65,000 - 90,000; Full time

Benefits offered by this job

Intensive training

ITIL-based career paths

Flexible benefits

Private medical healthcare

Extra holidays

Job summary

PMSolutions is hiring a Serbian-speaking technical support specialist to work remotely from Poland. The role focuses on providing first-line assistance to end users, diagnosing issues, and guiding resolution steps.

Strong language skills are essential to communicate with a multilingual user base. The position offers full-time employment, a language bonus, intensive training, and a structured ITIL-based career path with transparent criteria.

Qualifications

• Fluent Serbian
• Strong command of English

Responsibilities

• Provide technical support and troubleshooting services to end users who need assistance
• Log all service requests into the company service call tracking system
• Record the problem description, including specific error messages and/or symptoms

Skills

Serbian language

English language

Job description

SERBIAN SPEAKER

REMOTE (Poland)

Responsibilities

• Provide technical support and troubleshooting services to end users who need assistance
• Log all service requests into the company service call tracking system
• Record the problem description, including specific error messages and/or symptoms

Qualification / Profile

• Fluent SERBIAN
• Strong command of English

Our offer

• Full time job, stability of employment and ability to work 100% from home
• Competitive salary package with attractive language bonus
• Intensive training
• Clearly defined ITIL-based career paths, with transparent criteria
• Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
• Premium private medical healthcare, which includes dental care and insurance policy for international travel
• And up to 4 extra days of paid holidays per year!