Tech Support Engineer: Mentorship & Training (Remote)

Nexcess; United States; Remote; USD 42,000 - 64,000; Full time

Job summary

Servers.com, an international hosting provider, is seeking a technical support engineer in Serbia. You will handle system administration of servers from anywhere, diagnose hardware, software and network issues, work with hardware monitoring, and engage with cloud technologies.

Company offers learning opportunities, mentor support, and structured training plans. This role focuses on maintaining reliable hosting solutions, improving IT operations, and building English communication skills while

Qualifications

• English is sufficient for email correspondence.
• Detail oriented with ability to search and analyze information.
• Knowledge of modern computer components.
• Understanding of Internet and computer networks.

Responsibilities

• System administration of servers from anywhere in the world.
• Diagnose hardware, software and network server issues.
• Work with hardware monitoring systems.
• Work with cloud technologies.

Skills

System administration

Attention to detail

Information searching

Networking basics

Tools

Linux distributions

Job description

Servers.com, an international hosting provider, is seeking a technical support engineer in Serbia. You will handle system administration of servers from anywhere, diagnose hardware, software and network issues, work with hardware monitoring, and engage with cloud technologies.

Company offers learning opportunities, mentor support, and structured training plans. This role focuses on maintaining reliable hosting solutions, improving IT operations, and building English communication skills while