Serbian IT Support Specialist — Remote & Growth Path

PMSolutions; Polska; Remote; PLN 65,000 - 90,000; Full time

Benefits offered by this job

Intensive training

ITIL-based career paths

Flexible benefits

Private medical healthcare

Extra holidays

Job summary

PMSolutions is hiring a Serbian-speaking technical support specialist to work remotely from Poland. The role focuses on providing first-line assistance to end users, diagnosing issues, and guiding resolution steps.

Strong language skills are essential to communicate with a multilingual user base. The position offers full-time employment, a language bonus, intensive training, and a structured ITIL-based career path with transparent criteria.

Qualifications

• Fluent Serbian
• Strong command of English

Responsibilities

• Provide technical support and troubleshooting services to end users who need assistance
• Log all service requests into the company service call tracking system
• Record the problem description, including specific error messages and/or symptoms

Skills

Serbian language

English language

Job description

PMSolutions is hiring a Serbian-speaking technical support specialist to work remotely from Poland. The role focuses on providing first-line assistance to end users, diagnosing issues, and guiding resolution steps.

Strong language skills are essential to communicate with a multilingual user base. The position offers full-time employment, a language bonus, intensive training, and a structured ITIL-based career path with transparent criteria.