A leading software solutions provider in Richardson, TX is seeking a Technical Service Engineer II. This role involves providing technical support during software implementations, collaborating with internal teams and customers, and ensuring successful software configuration and troubleshooting. Candidates should possess a Bachelor’s degree in a related field and have 4-7 years of relevant experience. Proficient understanding of Microsoft technologies and networking concepts is necessary. This position requires daily onsite presence to facilitate team collaboration.
Qualifications
Bachelor’s degree in Computer Science or related field required.
4–6 years of related experience for mid-level position.
7+ years for senior level with consulting experience.
Responsibilities
Provide technical support during software implementations.
Collaborate with teams to resolve complex issues.
Participate in architecture discussions and design planning.
Develop and maintain technical documentation.
Skills
Proficiency in Microsoft Windows OS technologies
Networking concepts understanding
Relational database experience (SQL Server)
Scripting and automation skills (Batch, PowerShell)
Application development environments familiarity (ASP.NET, C#, C++)
Strong problem-solving and analytical skills
Effective verbal and written communication skills
Ability to work independently and collaboratively
Education
Bachelor’s Degree in Computer Science, Computer Engineering, MIS or related field
Tools
SQL Server
PowerShell
Job description
A leading software solutions provider in Richardson, TX is seeking a Technical Service Engineer II. This role involves providing technical support during software implementations, collaborating with internal teams and customers, and ensuring successful software configuration and troubleshooting. Candidates should possess a Bachelor’s degree in a related field and have 4-7 years of relevant experience. Proficient understanding of Microsoft technologies and networking concepts is necessary. This position requires daily onsite presence to facilitate team collaboration.