Systems Engineer II: Project Lead & Customer Success

K Group Companies; Columbus (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Bonus and commission programs

100% employer paid family health insurance

401k with Safe Harbor contributions

Job summary

A technology service provider in Ohio is seeking an experienced Systems Engineer II to ensure the seamless operation of technical systems. Responsibilities include leading project deployments and resolving customer issues. The ideal candidate has 3-5 years of IT experience, strong troubleshooting skills, and a focus on customer service. This full-time role offers competitive compensation and comprehensive benefits.

Qualifications

• Minimum 3-5 years of relevant IT experience required.
• Strong troubleshooting skills with the ability to identify and resolve complex technical problems.
• Ability to work collaboratively in cross-functional teams.

Responsibilities

• Lead and own new project deployments both onsite and remotely.
• Investigate and resolve problems within customer networks and IT systems.
• Collaborate with project resources to ensure project completion.

Skills

Network Infrastructure

Security Solutions

VoIP/Communication Systems

Troubleshooting skills

Customer Service

Job description

A technology service provider in Ohio is seeking an experienced Systems Engineer II to ensure the seamless operation of technical systems. Responsibilities include leading project deployments and resolving customer issues. The ideal candidate has 3-5 years of IT experience, strong troubleshooting skills, and a focus on customer service. This full-time role offers competitive compensation and comprehensive benefits.