Technical Services Specialist II – Construction Support

LATICRETE International; York (York County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Tuition reimbursement

13 paid holidays

Paid vacation and sick time

Flexible spending

Life Insurance

Job summary

LATICRETE International is seeking a Technical Services Representative II to join their team and support customers through various channels including calls and emails. The role offers the opportunity to connect with professionals across the construction industry and provide solutions for technical inquiries.

Candidates should have a minimum of 3 years of experience in the construction industry and possess strong interpersonal communication skills. A Bachelor's degree is preferred, along with proficiency in Salesforce and Microsoft Office.

Qualifications

• Minimum of 3 years of experience in the construction industry.
• Minimum of 2 years of experience in Technical Services or comparable industry experience.
• Strong interpersonal communication skills.

Responsibilities

• Provide technical services to customers through various communication channels.
• Resolve customer complaints and technical issues in a timely manner.
• Support Technical Services training programs and internal efforts.

Skills

Customer Interaction

Technical Knowledge

Salesforce

Construction Methods Knowledge

Communication Skills

Education

High School Diploma

Bachelor's Degree

Tools

Salesforce

Microsoft Office

Job description

LATICRETE International is seeking a Technical Services Representative II to join their team and support customers through various channels including calls and emails. The role offers the opportunity to connect with professionals across the construction industry and provide solutions for technical inquiries.

Candidates should have a minimum of 3 years of experience in the construction industry and possess strong interpersonal communication skills. A Bachelor's degree is preferred, along with proficiency in Salesforce and Microsoft Office.